FAQ’s

Have Any Questions?

To begin the process please complete the application found under the ‘Report Debtor’ page or CLICK HERE.  Please remember to provide supporting documentation for each enrolled debt.

FDB Collections will never charge upfront fees for service rendered until an agreement is reached between our client and the debtor.

FDB Collections offers repayment arrangements (and settlement options on a case-by-case basis) to assist debtors who face financial hardship. Payments are validated via a copy of the SWIFT or Bank Wire TT or MT-103 which must be provided to FDB for tracking and auditing purposes.

FDB Collections requires the signed and stamped CAL along with supporting documentation as part of the enrollment onboarding process. The CAL allows FDB Collections to represent you regarding all collection matters on the enrolled case (This does not include FDB legal services).

This time frame varies based on debtor communication and response time from date of enrollment. We give debtors a chance to work with us prior to negative exposure. Failure to comply will result in “Deadbeats Walk-of-Shame” and posting in our social media pages other including LinkedIn and Facebook

There is no penalty for early termination, you can cancel enrollment at any time without cost or risk to you. If you cancel enrollment during any repayment scheduled agreement actively paying, FDB Collections will invoice you our standard 25% fee for all monies collected leading up to the date of termination. If we don’t collect, we do not get paid.

FDB Collections takes the lead in providing international debt collection and recovery services for logistic freight forwarding and network partnering communities across 196 countries worldwide. Our platform is widely utilized for internal investigations and background checks on businesses to assess eligibility. As proud a vendor member of WCAworld, the global leader in establishing logistics partnerships, we continue to serve and support our diverse clientele.

You can subscribe to receive our weekly and monthly newsletters, which features when a new debtor has been added to our system. You can sign up here!